Shipping policy
Shipping Policy
This Shipping Policy applies to all orders placed through trendpilot24.com. Lykke™ products are sold and shipped by TrendPilot24.
Where We Ship
We ship to Germany and to the EU countries that can be selected as a delivery country at checkout.
If your country is not available at checkout and you would like to place an order, please contact us at support@trendpilot24.com before placing your order.
Shipping Costs
We offer free standard shipping on all orders. Shipping costs are included in the product price. No additional shipping charge is applied at checkout.
Estimated Delivery Time
The total estimated delivery time, including processing and transit, is approximately 9–12 business days from order confirmation.
Delivery times are estimates only and may vary due to customs processing, carrier delays, or other factors outside our control. We do not offer express or priority shipping.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking number and a link to track your parcel.
Customs and Import
Orders shipped within the EU are not subject to additional customs duties. If you are ordering from outside the EU, you may be responsible for any applicable import duties or taxes. We recommend checking your local regulations before ordering.
Lost or Delayed Parcels
If your order has not arrived within 15 business days of the estimated delivery date, please contact us at support@trendpilot24.com and we will investigate with the carrier.
Contact
For any shipping-related questions, please contact us at support@trendpilot24.com. We aim to respond within 1–2 business days.